Last Updated: June 2023
At The Christmas Light Guy Co., we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our e-commerce platform and services. By using our website and services, you consent to the terms of this Privacy Policy.
- Information We Collect:
1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, shipping address, billing information, and any other information necessary to process your orders or provide customer support.
1.2 Automatically Collected Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, device information, operating system, referring URL, and information about your usage patterns through cookies and similar technologies. This information helps us enhance your browsing experience and improve our website’s functionality.
- Use of Information:
2.1 Order Processing and Fulfillment: We use the personal information you provide to process and fulfill your orders, including shipping, billing, and communication regarding your purchase. We may also use this information to provide you with customer support and to respond to your inquiries.
2.2 Marketing Communications: With your consent, we may use your personal information to send you promotional emails or newsletters about our products, discounts, and special offers. You have the right to unsubscribe from these communications at any time by following the instructions provided in the email or contacting us directly.
2.3 Analytics and Improvements: We may use automatically collected information to analyze trends, track website usage, gather demographic information, and improve our website’s functionality and user experience. This information is generally aggregated and does not personally identify you.
2.4 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement agencies or regulatory bodies).
- Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
- Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services necessary to support our business. These third-party service providers are contractually obligated to maintain the confidentiality and security of your personal information.
- Children’s Privacy:
Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will promptly delete such information from our systems.
- Your Rights:
You have certain rights regarding your personal information. You can access, update, correct, or delete your personal information by contacting us. We will make reasonable efforts to accommodate your request, subject to any legal and legitimate purposes for which we may require your information.
- Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by email or by posting a prominent notice on our website before the changes take effect. We encourage you to review this Privacy Policy periodically for any updates.
- Contact Us:
If you have any questions, concerns, or requests regarding this.
